In 2000 at Transportes Souto we decided to set up a project: to establish a national network to allow as to reach any point on the peninsula without depending on anything other than our own efforts and our know-how. It was perhaps the most ambitious path as most chose formulas of business takeovers or mergers. And it was a difficult path. Not only did we have to set up local offices, but we also carried out research into processes and we perfected a form of work that had to cover a growing network both in terms of centers and staff.
We are now satisfied that we have finished the expansion phase. We have our own network in 100% of the national territory and our services are performed in the same manner and with the same quality guarantee. Our team understands what we do and why we do it like this. We are proud of our investment and having carried out research in order to offer our clients the best possible service.
Our ambition is to continue achieving quality rather than quantity. We seek to better understand and deal with our customers’ requirements on a day-to-day basis, applying a balanced mix of new technologies and personal relations. We are convinced that it is an issue of strategy, but also identity and style.